The representative example and the two-thirds rule
Don't measure by the “from” rate – measure by the representative example, whose APR the advertiser expects at least two thirds of the contracts concluded as a result of the advert to reach or beat.
Every loan advertisement that states interest rates contains a representative example. It is the only figure legally tied to expected lending practice — and almost never the figure printed in large type.
What the rule requires
§ 17 (4) PAngV stipulates that the mandatory information in loan advertising must be illustrated with an example. When choosing this example, the advertiser must base it on an annual percentage rate at which it can expect at least two thirds of the contracts concluded as a result of the advertising to be made at that rate or a lower one. This ties the example to expected lending practice — unlike the “from” rate, which only describes the best creditworthiness tier and is not tied to any quota.
How to read both figures
The advertised “from” rate tells you what is possible in the best case. The representative example shows an APR that, as the advertiser expects, at least two thirds of customers will reach or beat. For realistic planning, the second figure is the relevant one. If the two are far apart, that is not a mistake in the advert but information: the terms vary widely, and your personal rating matters more than your choice of lender.
- “From” rate: best case, not tied to any quota
- Representative example: expected for at least two thirds
- A wide gap means strong dependence on creditworthiness
- The effective rate must be at least as prominent as any other interest rate
What else the advertising must state
§ 17 (2) PAngV requires, in a clear, unambiguous and prominent way, among other things the net loan amount, the borrowing rate with an indication of whether it is fixed or variable, details of all costs included and the annual percentage rate. The effective rate must be given at least as much prominence as any other interest rate. Under subsection 3, where applicable, the total amount payable, the term and the amount and number of instalments must also be stated. If any of these is missing from an advert that states interest rates, it tells you something about how carefully the lender handles mandatory information in general.
Frequently asked questions
What does “representative example” mean for a loan?
It is the worked example that, under § 17 (4) of the Price Indication Ordinance (PAngV), is one of the mandatory disclosures in loan advertising. The advertiser must base it on an annual percentage rate at which it can expect at least two thirds of the contracts concluded as a result of the advertising to be made at that rate or a lower one.
Why am I not getting the advertised “from” rate?
The “from” rate describes the best creditworthiness tier and is not tied to any quota. Only for the representative example must the advertiser be able to expect at least two thirds of contracts to achieve or beat it. A wide gap between the two figures shows how strongly the terms depend on your personal rating.
What information must loan advertising contain?
Under § 17 (2) PAngV, among other things: the net loan amount, the borrowing rate with an indication of whether it is fixed or variable, details of all costs included, and the annual percentage rate, which must be given at least as much prominence as any other interest rate. Under subsection 3, where applicable, the total amount payable, the term and the amount and number of instalments must also be stated.
Selected sources
Note: This article is general information and not legal advice. It does not replace an assessment of your individual case by a lawyer or a consumer advice centre. No guarantee of accuracy; the law and case law may change.
Your next steps
Effective rate
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